If you experience a problem with your order, please contact us immediately. We may ask for your company name, order number, approximate date of order so we can research the problem.
You may reach our customer service department by:
We will do all we can to solve your problem as soon as possible.
All claims regarding damaged, defective, or incorrect titles must be sent
to our office
within 60 days from the date the order was placed.
be sure to have
your order number, date of order or methods of payment.
A faxed or emailed copy of your packing slip or invoice will help.
All returned items must be in resalable condition and currently in print.
Returns must be made freight prepaid to our offices at 1212 Avenue of the Americas,
18th Floor, New York, NY 10036. If USCIB International Bookstore has shipped books that are damaged
or incorrect, we will accept returns at our expense. A return authorization will be given
if your request is in order.